SSO ID Frequently Asked Questions
Common questions about the Rajasthan SSO portal, grouped by topic. For any real action, use the official portal.
An SSO ID is one username and password that lets you use 100+ Rajasthan e-governance services through sso.rajasthan.gov.in. It is also called your Digital Identity.
Yes. Creating and using an SSO ID is completely free.
The RajSSO portal is run by the Department of Information Technology and Communication, Government of Rajasthan. It has run since 2013.
No. This is an independent educational guide. The official portal is sso.rajasthan.gov.in.
Registration
Citizens (using Jan Aadhaar, Google or Facebook), businesses (using BRN or Udyog Aadhaar), and state government employees (using their SIPF ID).
It depends on your category: Jan Aadhaar or a Google/Facebook account for citizens, BRN or Udyog Aadhaar for businesses, and a SIPF ID for government employees.
Yes. Citizens can register using a Google or Facebook account.
Login
Your SSO ID and password, plus the captcha shown on screen.
Your SSO ID is also called your Digital Identity — the single username for all RajSSO services.
Yes. The portal also supports login through Meri Pehchaan and e-Pramaan.
Recovery
Send an SMS with the exact text RJ SSO to 9223166166, or use the forgot SSO ID option on the portal.
Send an SMS with the exact text RJ SSO PASSWORD to 9223166166, or use the forgot password option on the portal.
The SMS method works only if you have logged in at least once after 07/09/2018 from your registered mobile number. Otherwise, use the portal method.
When you reset your password on the portal, you get a temporary password to log in once. Change it to your own strong password right after logging in.
Account management
Yes, from your profile. Deletion is permanent and confirmed with an OTP, so be sure before you continue.
Government employees can merge a Citizen SSO ID into a Government Employee ID using their SAN (State Assigned Number) and employee code.
Open Update Profile from your dashboard, click the pencil (edit) icon next to the field, and verify the change with an OTP.
Getting help
Call 0141-5123717 or 0141-5153222, or the toll-free number 1800-180-6565. You can also email helpdesk.sso@rajasthan.gov.in.
Too many wrong attempts can lock your account. Wait 30 minutes or reset your password.
Find your application in the directory on our helpdesk page and use its own helpdesk number or email.