If you are having trouble with the SSO portal, one of these common problems and fixes usually helps.
Common problems and solutions
Password expired
Reset your password using the forgot password option, or send an SMS with the exact text RJ SSO PASSWORD to 9223166166, then set a new password.
OTP not received
Wait a minute and check your mobile signal. Make sure the mobile number is registered, then request the OTP again. Try email if that option is offered.
Portal not loading
Check your internet connection, try a different browser, and clear your browser cache. Confirm the address is sso.rajasthan.gov.in.
Account locked
Too many wrong attempts can lock your account. Wait 30 minutes before trying again, or reset your password to regain access.
When to contact the helpdesk
If these fixes do not work, contact the SSO helpdesk. You can find all helpline numbers and the email on our helpdesk page.